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Reviews

What Birmingham pool owners say about us

Real Google reviews, word for word – the glowing ones and the critical ones. Many mention our technicians by name.

Fast and professional service from call to repairs done within a few days. Highly recommend even text the next day to make sure we were happy with service

Lindie ShoresOctober 2023 · Google

Same guy came out both days this week and did a fantastic job. Had them put in a new liner in September and it looks amazing

JAMIE CASSIDYOctober 2024 · Google

Professional, efficient and very courteous

Hans SteinMay 2026 · Google

They were great, they did everything to get my pool back up and running.i am very happy with the service.

Richard HallOctober 2024 · Google

Had salt system installed less than a year ago paid close to $3,000.00 sensor went bad called they said it would be back ordered due to Covid19 2 months have passed still no sensor service dept says there is not one to be had even on internet ,well i purchased one and received it from Salt Pool Guys .com the next day . This part should have been replaced under warranty the representative in service dept was as unprofessional as could be.I hated to post this but felt like the public needs to know it cost me another $150.00

Pete RayOctober 2020 · Google

Kyle was awesome! Really liked him and he explained everything well and got us taken care of.

GrantOctober 2023 · Google

Kile and Carl are excellent servicers!!
They were on time, professional and open my pool without breaking the bank.

Connie HarrisOctober 2025 · Google

These guys are the best in town and worth the money. Steven came out and we so helpful - they go above and beyond.

Andrew UlijaszOctober 2024 · Google

Josh did an awesome job of diagnosing my problem and fixed the leaking pump promptly! Angie handled the telephone and email communications professionally 😃

John FullerOctober 2022 · Google

Unable to get a return call about a quote on a new pool after contacting for two weeks. Recommend Mancha and Cox pools if you are looking for residential installs in the Birmgham area.

Lee WilliamsOctober 2020 · Google

Great service, on tome, highly professional and got an appointment in a reasonable amount of time during their busiest season.

Ron WhitneyOctober 2024 · Google

Great follow up !
Very knowledgeable and helpful!
5 ++ stars

Bill WarrFebruary 2026 · Google

Společnost Elite Pools vždy reagovala rychle a včas vyřešila všechny problémy. Vždycky jsem první, kdo mi zavolá s jakoukoli opravou bazénu.

Jason WalkerOctober 2024 · Google

Nejlepší služby, jaké jsem za dlouhou dobu zažil. Vřele doporučuji Elite Pool Service. Lidé v prodejně jsou také velmi ochotní!!!

Deborah DatcherOctober 2024 · Google

Kyle byl skvělý a velmi profesionální a zodpověděl všechny mé otázky. Kyle je pro vaši společnost velkým přínosem.

Jenny HolstOctober 2025 · Google

They amazed me with taking care of very professionally, the last company didn't, so pleased to have a company that's glad to have customers.

Greg GrattonOctober 2024 · Google

1 checked all of the above. The service is great, always on time, great workers, can communicate with needs,etc. NEVER had any problems. GREAT service. Highly recommend.

kay mckenzieOctober 2023 · Google

Very professional and friendly staff. Thumbs up to Terrence who is very nice person,on time and always smiling. Took care of our pool light and drain grate.

Marnie BarcelonaOctober 2022 · Google

Great experience with Elite. Liner actually came in a head of time and we got the liner put in early with no problems.

Clint NullOctober 2023 · Google

We had pool school come to our home, Kyle was very nice and very helpful. We would call them again for service

Melinda GockenOctober 2024 · Google

Kyle and Colton are excellent! They were knowledgeable, efficient, and friendly! They made opening the pool so easy!

Miki WhiteOctober 2024 · Google

The guys provided outstanding service that was on time and very thorough. We couldn’t be happier. Highly recommend!

Jim WallOctober 2024 · Google

I am happy to report that the service for my Pool has greatly improved. After numerous changes in service techs my Pool is finally properly balanced and clean.

Lisa Narrell-MeadOctober 2022 · Google

Technician responded promptly and diagnosed the problem. I have approved the repairs a look forward to getting the system back up and running.

Stephen HicksOctober 2020 · Google

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